Use of Mobile App
for Service center's staff

Your Service Center Manager & Executives can use this app for Complain Entry, Handover Complain, Site Visit Reporting & close call.

As Service & Repairing staff has to travel and visit to so many places, it is very difficult to find what he is doing and where he is ? He is doing something fruitful work or wasting time and money of company. So on-line reporting with location is very very essential, which is only possible by vayak Staff care app.

Service & Repairing at Home

  • Water Purifier * TV * Furniture
  • Washing Machine * A/c * Electrical goods
  • Refrigerator * Oven water Heater , Gas pipeline etc

Service & Repairing at Industry

  • Heavy Machinery * Tools * Imported equipment
  • Plant Installation * Repair of all Machinery
  • Construction * Audit and Asset verification etc.

Service & Repairing at Office

  • Office equipment’s, Fridge, Epbx, Courier service,
  • Water Purifier, Stationary, A/c, logistic services
  • Computer Hardware / Software / Tecnical solutions etc.

Service & Repairing at Site

  • Mobile / TV Tower repair * Agriculture equipments
  • Construction Equipments * Dam / bridges Equipments
  • JCB on site * Asset verification & audit etc.

Notes

Any Co. involve in repairing & services of any Product at site.
Need service staff
all that service staff need “Vayak Staff care” mobile app
better performance & online reporting with location.

Process of Complain Handling With
Fast Service Visit at site & Satisfaction

Receive Complain

Complain received from one or mamy Location, and live entry in admin website or in mobile.

Handover Complain

Service Manage can handover complain from his mobile to any staff.

Transfer Complain

Complain transfer to any Service executive as per location, problem & work.

Notification

is received Immidiately by service staff in his mobile with full complain detail.
Visit at site
By service staff, and solve problem and make entry of work done in his mobile.
Close Complain
Close Complain, By service staff, and all live data is available on admin website.