Use of vayak staff care app for service staff
Your Service Center Manager & Executives can use this app for Complain Entry, Handover Complain, Site Visit Reporting & to Close the call.
As Service & Repairing staff has to travel and visit to so many places, it is very difficult to find what he is doing and where he is ? He is doing something fruitful work or wasting time and money of company. So on-line reporting with location is very very essential, which is only possible by vayak Staff care app.
Service & Repairing at Home
- Water Purifier * TV * Furniture
- Washing Machine * A/c * Electrical goods
- Refrigerator * Oven water Heater , Gas pipeline etc.
Service & Repairing at Industry
- Heavy Machinery * Tools * Imported equipment
- Plant Installation * Repair of all Machinery
- Construction * Audit and Asset verification etc.
Service & Repairing at Office
- Office equipment's, Fridge, Epbx, Courier service
- Water Purifier, Stationary, A/c, logistic services
- Computer Hardware / Software / Tecnical solutions etc.
Service & Repairing at Site
- Mobile / TV Tower repair * Agriculture equipments
- Construction Equipments * Dam / bridges Equipments
- JCB on site * Asset verification & audit etc.
Useful for
- Any Company provide Services to Cusotmers in field
- For Company Having Turnover from 1 Rs. To 100 crore Rs.
- For better performance & online reporting with location
- Invest Little, Gain a Lot, Reduce Cost, Increase Profit
Complain Handling Steps for Fast Service and support
- Receive Complain :- Live entry in web panel or mobile - of complain received from various Location in different ways like sms, email, call or personally..
- Handover Complain :- Service Manage can handover complain from his mobile to any staff.
- Transfer Complain :- Complain transfer to any Service executive as per location, problem & work.
- Notification :- is received Immediately by service staff in his mobile with full complain detail.
- Visit at Site :- Service staff reach to party and solve problem and make entry of work done in his mobile.
- Close Complain :- Close Complain by service staff, and all live data is available on admin website.
